How we work.

Gledhill Shield works at the moments where decisions shape long-term outcomes for cities, precincts and infrastructure.

A bespoke light support bracket made of metal and painted yellow.

Our role is to frame, test and sustain decisions that carry long-term consequence in complex environments where accountability is shared and stakes are high.

Capabilites

Capabilites

Capabilites

Our core capabilities

Our core capabilities

Our work draws on a set of core capabilities,
applied where decisions carry long-term consequence:

Our work draws on a set of core capabilities, applied where decisions carry long-term consequence:

Strategy and foresight

We frame direction and test choices where the future is uncertain and the consequences of early decisions are significant.

Strategy and foresight

We frame direction and test choices where the future is uncertain and the consequences of early decisions are significant.

Strategy and foresight

We frame direction and test choices where the future is uncertain and the consequences of early decisions are significant.

Integration

We connect strategy, design, governance and delivery so decisions remain coherent as complexity increases.

Integration

We connect strategy, design, governance and delivery so decisions remain coherent as complexity increases.

Integration

We connect strategy, design, governance and delivery so decisions remain coherent as complexity increases.

Governance and decisions

We design decision structures that support clarity, accountability and confidence over long project lifecycles.

Governance and decisions

We design decision structures that support clarity, accountability and confidence over long project lifecycles.

Governance and decisions

We design decision structures that support clarity, accountability and confidence over long project lifecycles.

Narrative intelligence

We understand how meaning, legitimacy and trust are built, and how narrative enables enduring stakeholder support.

Narrative intelligence

We understand how meaning, legitimacy and trust are built, and how narrative enables enduring stakeholder support.

Narrative intelligence

We understand how meaning, legitimacy and trust are built, and how narrative enables enduring stakeholder support.

Service areas

Service areas

Service areas

These capabilities are applied through a set of defined service areas.

These capabilities are applied through a set of defined service areas.

Direction and strategic choices

We help leaders clarify direction and make high-consequence choices early, particularly where ambition is contested or the future is uncertain.

Our role is to frame purpose, surface trade-offs and test options so decisions are credible, defensible and executable.

This work often involves:

  • Decision framing and strategic intent

  • Scenario and foresight testing

  • Strategic pathways and investment choices.

Outcomes:

  • Clear, endorsed direction

  • Defensible strategic choices

  • Alignment across institutions, stakeholders and delivery partners.

Direction and strategic choices

We help leaders clarify direction and make high consequence choices early, particularly where ambition is contested or the future is uncertain.

Our role is to frame purpose, surface trade-offs and test options so decisions are credible, defensible and executable.

This work often involves:

  • Decision framing and strategic intent

  • Scenario and foresight testing

  • Strategic pathways and investment choices.

Outcomes:

  • Clear, endorsed direction

  • Defensible strategic choices

  • Alignment across institutions, stakeholders and delivery partners.

Design integration and leadership

We lead the integration of design across disciplines to ensure coherence, quality and continuity as projects move from strategy into delivery.

Our role is to bring clarity where multiple teams, systems and priorities converge, so decisions remain aligned and intent is sustained through complexity.

This work often involves:

  • Integration leadership across programs, precincts and major projects

  • Coordination of design thinking across disciplines

  • Urban design strategies and reference frameworks.

Outcomes:

  • Reduced risk and rework

  • Clearer alignment across teams and stages

  • More coherent, durable decisions.

Governance and decision pathways

We design governance arrangements that support confident, timely and defensible decisions over long project lifecycles.

Our work focuses on how decisions are structured, tested and sustained, particularly where accountability is shared.

This work often involves:

  • Governance design

  • Decision pathways and escalation

  • Cross-agency alignment processes.

Outcomes:

  • Clearer roles and accountabilities

  • More consistent decisions

  • Governance that protects intent through delivery.

Narrative and alignment

We shape the narratives and conversations required for decisions to land and endure.

Clear, credible communication supports approvals, investment confidence and trust. We treat narrative as a strategic tool, not a communications add-on.

This work often involves:

  • Project narratives and messaging

  • Creative and cultural strategy

  • Executive and ministerial communications.

Outcomes:

  • Increased confidence among decision-makers

  • Improved stakeholder alignment

  • Cohesive identity across complex programs.

Narrative and alignment

We shape the narratives and conversations required for decisions to land and endure.

Clear, credible communication supports approvals, investment confidence and trust. We treat narrative as a strategic tool, not a communications add-on.

This work often involves:

  • Project narratives and messaging

  • Creative and cultural strategy

  • Executive and ministerial
    communications

Outcomes:

  • Increased confidence among
    decision-makers

  • Improved stakeholder alignment

  • Cohesive identity across complex programs.

Place and precinct strategy

We support organisations to shape long-term strategies for place, balancing public value, contemporary use and future opportunity.

Our work establishes clear strategic frameworks that guide investment, support staged delivery and protect the civic, cultural and economic value of precincts over time.

This work often involves:

  • Precinct and masterplan strategies

  • Civic, cultural and institutional planning

  • Public realm visioning and spatial frameworks.

Outcomes:

  • Coherent, investable precinct strategies

  • Public realm that supports long-term value

  • Clear direction for staged development.

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

02:52

Part of the WRLDCTY Network

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

02:52

Part of the WRLDCTY Network

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

02:52

Part of the WRLDCTY Network