Strategy for the built world.

Strategy for the built world.

What we do

What we do

We help leaders align ambition, governance and design to sustain intent from vision to delivery.

By establishing ambition early and embedding it in governance, we reduce delivery risk across complex,
multi-package programs so commitments made to stakeholders are actually delivered.

We work with leaders responsible for high-stakes projects where clarity, alignment and disciplined decision-making are essential. 

0+

0+

Our Partners bring 40+ years of combined senior experience

0+

0+

Our Partners bring 40+ years of combined senior experience

$0b+

$0b+

$75b+ of infrastructure and precinct investment shaped

$0b+

$0b+

$75b+ of infrastructure and precinct investment shaped
Gledhill Shield partners with organisations to make confident, defensible decisions about cities, precincts and infrastructure. 

Our work focuses on:

  • Establishing clear, endorsed strategic direction

  • Framing and testing high-consequence decisions in uncertain or contested environments

  • Aligning agencies, disciplines, stakeholders and works packages around shared intent

  • Embedding governance that protects ambition through delivery.

Gledhill Shield is the strategy consultancy for the most consequential decisions about place and infrastructure.

Gledhill Shield is the strategy consultancy for the most consequential decisions about place and infrastructure.

Gledhill Shield is the strategy consultancy for the most consequential decisions about place and infrastructure.

What we do

What we do

We help leaders align ambition, governance and design to sustain intent from vision to delivery.

By establishing ambition early and embedding it in governance, we reduce delivery risk across complex, multi-package programs so commitments made to stakeholders are actually delivered.

By establishing ambition early and embedding it in governance, we reduce delivery risk across complex, multi-package programs so commitments made to stakeholders are actually delivered.

We work with leaders responsible for high-stakes projects where clarity, alignment and disciplined decision-making are essential. 

We work with leaders responsible for high-stakes projects where clarity, alignment and disciplined
decision-making are essential. 

Gledhill Shield partners with organisations to make confident, defensible decisions about cities, precincts and infrastructure. 

Gledhill Shield partners with organisations to make confident, defensible decisions about cities, precincts and infrastructure. 

Our work focuses on:

  • Establishing clear, endorsed strategic direction

  • Framing and testing high-consequence decisions in uncertain or contested environments

  • Aligning agencies, disciplines, stakeholders and works packages around shared intent

  • Embedding governance that protects ambition through delivery.

Our work focuses on:

  • Establishing clear, endorsed strategic direction

  • Framing and testing high-
    consequence decisions in uncertain or contested environments

  • Aligning agencies, disciplines, stakeholders and works packages around shared intent

  • Embedding governance that protects ambition through delivery.

0+

0+

Our Partners bring 40+ years of combined senior experience

0+

0+

Our Partners bring 40+ years of combined senior experience

$0b+

$0b+

$75b+ of infrastructure and precinct investment shaped

$0b+

$0b+

$75b+ of infrastructure and precinct investment shaped

Why this work matters

Why this work matters

Why this work matters

Decisions shape cities for decades.

Decisions about place and infrastructure accumulate in ways that either erode value or create enduring advantage.

Once funded and committed, these decisions are costly, and sometimes impossible, to undo.

As ambition moves into approval and delivery, intent often erodes through translation across agencies, disciplines, contracts, and time.

Even when the right decision is made, value is sometimes lost as intent is diluted through approvals, procurement, and delivery.

Our role

Our role

Our role

Protecting intent
before it erodes.

We work with city-shaping organisations as direction is forming. At the moments where a real decision is about to be made, or where an existing decision is beginning to strain under complexity, scrutiny, or time.

We work with city-shaping organisations as direction is forming. At the moments where a real decision is about to be made, or where an existing decision is beginning to strain under complexity, scrutiny, or time.

We help organisations commit with confidence — where ambiguity cannot be eliminated and must be managed deliberately.

Our work establishes four decision conditions that enable sound, defensible outcomes:

Our work establishes 
four decision conditions that enable sound, defensible outcomes:

1

Purpose Clarified

The underlying purpose is clear, shared, and grounded in what truly matters, before options, momentum, or competing interests distort the decision.

1

Purpose Clarified

The underlying purpose is clear, shared, and grounded in what truly matters, before options, momentum, or competing interests distort the decision.

1

Purpose Clarified

The underlying purpose is clear, shared, and grounded in what truly matters, before options, momentum, or competing interests distort the decision.

2

Choices Framed

Choices are assessed against clear, legitimate criteria, with trade-offs understood, roles defined, and judgement exercised consciously.

2

Choices Framed

Choices are assessed against clear, legitimate criteria, with trade-offs understood, roles defined, and judgement exercised consciously.

2

Choices Framed

Choices are assessed against clear, legitimate criteria, with trade-offs understood, roles defined, and judgement exercised consciously.

3

Narrative Aligned

A coherent strategic narrative holds purpose, trade-offs, and decision intent together, enabling consistency across forums and over time.

3

Narrative Aligned

A coherent strategic narrative holds purpose, trade-offs, and decision intent together, enabling consistency across forums and over time.

3

Narrative Aligned

A coherent strategic narrative holds purpose, trade-offs, and decision intent together, enabling consistency across forums and over time.

4

Intent Embedded

Intent and purpose is embedded in precise, logically-coherent briefs and design requirements, and assured through review processes.

4

Intent Embedded

Intent and purpose is embedded in precise, logically-coherent briefs and design requirements, and assured through review processes.

4

Intent Embedded

Intent and purpose is embedded in precise, logically-coherent briefs and design requirements, and assured through review processes.

How we work

How we work

How we work

Designing decisions to hold
under pressure and over time.

Designing decisions to hold under pressure and over time.

Our work focuses on strategy for the built world. This is the practical discipline through which decisions are framed, sequenced, and embedded so intent survives delivery.

Strategy only matters if it survives translation.

Our experience shows that when decision intent is not embedded in contracts, briefs, and requirements, it will be lost in delivery.

Design-literate.
Discipline-inclusive.

Design-literate.
Discipline-inclusive.

We do not privilege any single discipline in advance; our role is to frame decisions so the right mix of expertise can lead at the right moment.

Our purpose

Our purpose

Our purpose

Why we exist.

In cities and infrastructure, early decisions enable or constrain what is possible.

Important decisions are made every day, but they are not always framed, timed, or stewarded in ways that match their consequence, particularly as responsibility passes between teams, disciplines, and phases.

We apply strategic judgement, decision discipline, and institutional realism, and we facilitate the conversations required to bring clarity at the moments that matter most.

Clarity that connects™

Leadership

Leadership

Leadership

Heath Gledhill

Partner — Integration, Strategy & Design

Heath Gledhill

Partner — Integration, Strategy & Design

Heath Gledhill

Partner — Integration, Strategy & Design

Tom Shield

Partner — Foresight, Strategy & Design

Tom Shield

Partner — Foresight, Strategy & Design

Tom Shield

Partner — Foresight, Strategy & Design

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

01:24

Part of the WRLDCTY Network

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

01:24

Part of the WRLDCTY Network

Clarity that connects™

Gledhill Shield acknowledges the Traditional Owners of Country and First Nations communities throughout Australia, including the Wurundjeri People as the Traditional Owners of the land where we are based.

We recognise the continuing connection to land, water and community, and the contemporary creativity of the world’s oldest continuous living culture. 

© Gledhill Shield Pty Ltd 2026. All rights reserved.

Based on Wurundjeri Country in Melbourne, Australia

01:24

Part of the WRLDCTY Network